I should also note that when I use the 'Fullscreen - Single Monitor' mode on my external monitor only, the resolution and sizing is perfect.

When switching 'Allow display scaling' ON, the laptop screen filled up with the correct icon sizing, but the external monitor was now way out of scale, with all icons and text appearing twice as large and therefore not practical for work. One day around 12/28/21 that no longer worked, and the remote session window (in fullscreen mode) was about half the size of my laptop screen with the rest black, and the external monitor screen was also black. Since things were working correctly, I did not take screenshots of what exact settings I was using, but it was 'Fullscreen - All Monitors' and I believe 'Allow display scaling' was OFF. I used to be able to launch a VMWare Horizon session and set up the same percentages on the two screens until about three weeks ago so that the applications, text and icons would appear the same size whether I was on my local system or connected to the remote session. In my local (non-remote) Windows 10 system the scaling of text and apps etc is set to 250% on the laptop screen and 125% on the external monitor, which produce comfortably sized application windows and icons etc. I am using a Dell XPS 15 with a native resolution of 3840x2160 and an external Dell 24' monitor with a native resolution of 2560x1440. I am having an issue with screen size when trying to use two screens while working from home. I am having an issue that I was hoping this community would be able to help with - if I am in the wrong place, please kindly direct me where to go.

Hello, I am a VMWare Horizon user in an organization that uses this platform for both remote and in-office work.

Vmware horizon monitoring